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What an operating model can do for your organization


An effective operating model addresses three primary objectives. First, it addresses the functional architecture of the organization. Secondly, it defines acceptable quantitative performance and how performance should be measured. Thirdly, a clearly defined operating model makes continuous improvement possible.


In many organizations, the organizational chart is synonymous with the operating model, and everything that happens within and between functions is primarily assumed.   The result is unnecessary chaos, conflict, sub-optimal collaboration, and unclear accountability. The operating model should explicitly define the alignment and interrelationships of functions, roles, business contributions, and performance metrics into an aligned and efficient system.


Target Audience: Founders, C Suite Executives, Market Facing Product, Service and Geography Leaders.

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